Shipping Policy for Ilovebanaras
1. Order Processing:
- Orders are processed within 1-3 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been dispatched.
2. Shipping Duration:
- Domestic Shipping (within India): Typically takes 5-7 business days.
- International Shipping: Estimated delivery time varies between 10-21 business days, depending on the destination.
3. Shipping Charges:
- Shipping charges will be calculated at checkout and may vary based on the delivery location and order weight.
- Free shipping may be offered on select orders or during promotional events.
4. Order Tracking:
- Once your order is shipped, you will receive an email with the tracking number and link to track your package.
- You can also track your order through the “Track Order” section on our website.
5. Delayed or Lost Packages:
- If your package is delayed beyond the estimated delivery time, please contact our support team at [support@ilovebanaras.com].
- We are not responsible for delays caused by unforeseen circumstances, such as customs delays or natural disasters.
6. International Customs and Duties:
- International customers are responsible for any customs fees, duties, or taxes imposed by their country.
- Ilovebanaras is not liable for delays caused by customs processing.
7. Incorrect or Incomplete Address:
- Please ensure that your shipping address is accurate. We are not responsible for packages delivered to incorrect or incomplete addresses.
- If a package is returned to us due to an incorrect address, reshipping charges may apply.
8. Damaged or Missing Items:
- If your package arrives damaged or incomplete, please notify us within 48 hours of delivery with photo evidence.
- We will work to resolve the issue through a replacement or refund, as deemed appropriate.
9. Contact Us:
- For any shipping-related queries, reach out to us at [support@ilovebanaras.com] or call us at [Customer Support Number].
